BONUS: Alumless Takes with Kelly Holdcraft

In this bonus Alumless Takes episode, Ryan speaks with Kelly Holdcraft, the Executive Director of Alumni Success at William & Mary.

They discuss the evolution of alumni engagement into a two-way investment in alumni success, strategies for engaging young alumni and students, and the importance of customer journey mapping in understanding alumni experiences. Kelly shares insights on validating alumni needs through surveys and the significance of incremental improvements in alumni relations. The conversation concludes with recommendations for resources that promote community engagement and data-driven strategies in alumni relations.

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Thank you to our presenting sponsors for making Alumless possible:

Protopia makes providing scalable volunteer engagement solutions simple. Their AI platform enables all of your alumni to support students and fellow graduates with advice and networking. Connect with their team by visiting protopia.co/alumless

AlumnIQ is the only all-in-one alumni engagement platform built exclusively for higher education. Connect with them to learn more about how they help institutions manage everyday events and email outreach, to online giving, directories, membership management, and seamless integrations.

Givezy is a simple-to-use platform that streamlines and scales multi-year giving and one-time gifts at every level to accelerate your fundraising team and improve the donor experience. Learn more at givzey.com