Alumless World: Metrics innovation in alumni engagement with Barbara Dick

Metrics are shaping the future of alumni engagement, but only if institutions are willing to use them strategically.

On this bonus episode of Alumless World, Ryan and Nicole Hess Kempton are joined by special guest Barbara Dick, Assistant Vice President for Alumni Relations at the University of Toronto, for a global conversation on innovation in alumni engagement metrics. Barbara reflects on her path into advancement, her leadership in integrated advancement models, and the persistent silos that can limit institutional progress.

The discussion explores how nuanced engagement metrics can influence real decisions and how Toronto elevated engagement goals alongside financial targets during the Defy Gravity campaign.

In the bonus segment, Barbara shares practical advice for building institutional buy-in around engagement data and the global trends she believes will define the next frontier of alumni metrics.

This episode of Alumless World is made possible by our season sponsors Protopia, AlumnIQ, and Givzey, and our newest presenting sponsor, Richmond Associates.